Remote Systems Management And Access Helps Healthcare Services Company Improve Customer Service And Meet HIPAA Compliance

Integrated Health Management Services (IHMS), a leading government-based billing and eligibility services company geared toward healthcare organizations in the Southwest US, needed to improve IT support to its more than 100 end users spread out in six geographically-diverse offices. IHMS helps hospitals reduce bad debt and increase cash through government-based eligibility, billing, and follow-up programs, making it essential that the company's staff have access to the business software and patient data they need to do their job. Submitted by Kaseya